Exam SAP C_OCM_2503 Questions Answers & Positive C_OCM_2503 Feedback
Exam SAP C_OCM_2503 Questions Answers & Positive C_OCM_2503 Feedback
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C_OCM_2503 Guide Questions - C_OCM_2503 Test Torrent & C_OCM_2503 Exam Torrent
The web-based C_OCM_2503 practice test is accessible via any browser. This C_OCM_2503 mock exam simulates the actual SAP Certified Associate - Organizational Change Management (C_OCM_2503) exam and does not require any software or plugins. Compatible with iOS, Mac, Android, and Windows operating systems, it provides all the features of the desktop-based C_OCM_2503 Practice Exam software.
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SAP Certified Associate - Organizational Change Management Sample Questions (Q14-Q19):
NEW QUESTION # 14
How would you describe the different dimensions of SAP's organizational change management framework?
Note: There are 3 correct answers to this question.
- A. Change realization includes activities to realize the business benefits associated with the cloud implementation.
- B. Change strategy covers activities to set up change management properly.
- C. Change communication encompasses activities to provide relevant project information to the different stakeholder groups at the right time.
- D. Change effectiveness contains activities that can be applied to evaluate the impact of change management interventions.
- E. Change leadership involves activities to enable all management levels to handle the cloud implementation and deal with resistance.
Answer: A,B,E
Explanation:
SAP's OCM framework has key dimensions. Option A is correct-change strategy sets the foundation (e.g., planning, scoping). Option B is correct as realization focuses on delivering benefits (e.g., adoption). Option D is correct because leadership equips managers to manage change and resistance. Option C is incomplete- effectiveness evaluates impact but isn't fully defined here. Option E is a tactic, not a dimension; communication supports other dimensions.
Extract from SAP OCM Concepts: SAP OCM includes strategy, realization, and leadership as core dimensions (SAP OCM Framework).
NEW QUESTION # 15
What should a change manager make clear to avoid being held responsible for handling all people-related issues within the cloud project? Note: There are 3 correct answers to this question.
- A. Change management is a core leadership task, requiring the active involvement and support of the business
- B. Change management is a long-distance endeavor, requiring a continuous joint effort throughout the project
- C. Change management is a team sport, requiring the commitment and engagement of the entire project team
- D. Change management is a checkbox approach, requiring all stakeholders to strictly follow predefined procedures
- E. Change management is a project management task, requiring the project lead to apply tools and templates provided by the change manager
Answer: A,B,C
Explanation:
The change manager in SAP OCM must set boundaries to avoid being the sole "people fixer." Option A is correct-describing OCM as a "long-distance endeavor" with joint effort clarifies it's an ongoing, collective process (e.g., spanning Prepare to Run), not a solo fix-it role. For instance, adoption issues in Run require sustained teamwork, not just the change manager's intervention. Option B is correct because calling it a "team sport" emphasizes that the project team-PM, IT, business-shares responsibility (e.g., PM schedules, IT supports, OCM guides), preventing the change manager from being overburdened. Option D is correct as framing OCM as a "core leadership task" highlights that business leaders must drive buy-in (e.g., a VP addressing resistance), not just delegate to the change manager.
Option C is incorrect-OCM isn't a project management task; it's a distinct discipline collaborating with PM, not subsumed under it. Option E is incorrect; a "checkbox approach" misrepresents OCM's dynamic, adaptive nature-strict procedures don't fit SAP's agile methodology. SAP OCM stresses shared ownership to manage expectations.
"Clarify that change management is a continuous, team-based effort requiring leadership support, not a solitary or rigid task, to define its scope accurately" (SAP OCM Framework, Change Manager Role Clarification).
NEW QUESTION # 16
What are the key target groups of the learning needs analysis of an SAP project?
- A. Project team and business users
- B. Business users and suppliers
- C. Managers and employees
- D. IT team and software providers
Answer: A
Explanation:
The learning needs analysis (LNA) in an SAP project identifies training requirements for those directly involved or impacted. Option D is correct because the project team (e.g., implementers) and business users (e.
g., end-users) are the primary groups needing enablement to execute and adopt the solution. Option A is too broad-managers and employees include non-users. Option B is incorrect; software providers are external and not typically trained. Option C is incorrect-suppliers are not primary targets for internal system training.
Extract from SAP OCM Concepts: The LNA targets project team and business users to ensure effective enablement (SAP Activate, Enablement Workstream).
NEW QUESTION # 17
A repeated stakeholder analysis for the management team of an impacted business unit reveals that targeted communication activities for one opponent do not have the desired impact on the opponent's attitude. What would you recommend as a next activity?
- A. Invite the opponent to the next steering committee meeting to discuss and challenge their negative perception of the project.
- B. Ask the project sponsor to get actively involved in stakeholder engagement activities targeted at the opponent.
- C. Provide specific enablement sessions to positively influence the opponent's attitude.
- D. Use financial incentives to motivate the opponent to visibly support the project and thus foster the opponent's buy-in.
Answer: B
Explanation:
When communication fails to shift an opponent's attitude, escalation to a higher authority like the project sponsor is a strategic move in SAP OCM. Option C is correct because the sponsor's involvement leverages their influence to address resistance, aligning with SAP's emphasis on leadership support in stakeholder management. Option A is incorrect-financial incentives are not a standard OCM practice and may undermine genuine buy-in. Option B is impractical; steering committee meetings are for decision-making, not resolving individual resistance. Option D could help but is less effective than sponsor engagement, as enablement alone may not address deeper concerns.
Extract from SAP OCM Concepts: SAP Activate recommends leveraging senior leadership (e.g., sponsors) to manage resistant stakeholders (SAP OCM Framework, Stakeholder Management).
NEW QUESTION # 18
What are typical roles for managing and executing enablement activities in an SAP project? Note: There are 3 correct answers to this question.
- A. Enablement lead for overseeing all enablement activities
- B. Enablement administrator for managing the enablement logistics
- C. Process owner for creating and delivering enablement content
- D. Test manager for validating the enablement content
- E. Content developer and trainer for creating and delivering enablement activities
Answer: A,B,E
Explanation:
Enablement in SAP projects involves specific roles to ensure effective training. Option A is correct because the enablement administrator handles logistics (e.g., scheduling, tools). Option B is correct as content developers and trainers create and deliver materials. Option E is correct because the enablement lead oversees the strategy and execution. Option C is incorrect-process owners provide input but don't typically create or deliver content. Option D is incorrect; test managers validate systems, not enablement content.
Extract from SAP OCM Concepts: SAP Activate's enablement workstream defines roles like administrator, trainer, and lead for effective learning (SAP Enablement Framework).
NEW QUESTION # 19
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